Commercial operations are important to an airport's financial health. Airport sponsors are constantly seeking to diversify their revenues, reduce reliance on airline rates and charges, and remain cost competitive. Independent passenger surveys have shown that airport retail programs are one of the key determinants of passenger satisfaction with an airport. At the same time, passengers are becoming more discerning in their choices of food, beverage, and retail offerings at airports.

For over 30 years, Leigh Fisher Associates has been a leader in helping airport sponsors achieve their commercial potential. We offer services in connection with the planning, development, and management of airport commercial operations, including food, beverage, duty free, and retail merchandise concessions; parking, rental car, and commercial ground transportation services; and the commercial and industrial development of airport property.

We prepare lease and concession policies; develop space requirements, concepts, planning criteria, layout plans, and estimates of sales and revenue potential; develop proposal and bid specifications; assist in concessionaire search and selection; analyze required tenant rentals, fees, and charges; and assist in negotiating business agreements and implementing concession programs. We also develop concession and other revenue enhancement programs to increase airport revenues and improve customer service.

Animations
-Take a computer-animated walk through Tampa's new Transfer Level concessions area [QuickTime 4 - 1,942k]
-Take a computer-animated fly-through of San Francisco's new International Terminal [QuickTime 4 - 2,253k]

Services
-Concession policies, plans, and facility requirements
-Development strategies, planning criteria, and tenant design guidelines
-Proposal and bid development and assistance
-Revenue enhancement programs
-Concession program implementation assistance

Representative Projects
-Transfer Level Concession Redevelopment Program, Tampa International Airport
-Retail Development Program for New International Terminal, San Francisco International Airport
-Comprehensive Terminal Complex Plan, Honolulu International Airport